Uploading a CSV file

Uploading a CSV is the most flexible way to get your data into Threadline. You can use data from surveys, spreadsheet exports, or any tool that lets you export to CSV or Excel.

What columns does Threadline need?

Threadline needs at minimum a text column containing the feedback. Optionally, you can include:

• Date/timestamp — helps with trend analysis over time
• Rating — numeric score (e.g. 1–5 stars)
• Source — where the feedback came from (e.g. "NPS survey", "App Store")

You do not need to name the columns in any specific way — Threadline lets you map them during import.

How to upload

1. On the CFA page, select Multiple Feedback mode.
2. Click the Upload tab in the data source panel.
3. Drag your CSV or Excel file into the upload area, or click Browse to select it.
4. Threadline will preview the first few rows. Use the column mapping dropdowns to tell it which column is the feedback text, date, rating, etc.
5. Click Import to load the feedback.

File size limits

• Maximum 10 MB per file
• Maximum 5,000 rows per upload on the free plan; 20,000 rows on paid plans

Supported file types

• .csv (comma or semicolon delimited)
• .xlsx (Excel)